When a name is worth its weight in gold – The perfume industry, often presented as a realm of poetry and raw materials, is also a domain where every word counts. A name, a signature, a sound on a bottle can encapsulate decades of desire, media investment,olfactory innovation , and loyalty. This is precisely what is highlighted by the legal action launched by Estée Lauder, owner of Jo Malone London, against the British designer Jo Malone, her brand Jo Loves, and Zara UK, concerning the disputed use of the name "Malone" on certain perfumes sold at Zara.
Behind the semantic dispute, the issue is structural: "name equity," the economic value attached to a name, is becoming a contentious asset at a time when collaborations are multiplying, when the mass market is demanding an olfactory sophistication once reserved for prestige, and when the culture of "dupes" is reshaping purchasing habits.
A conflict that goes beyond the simple label "Malone"
In the perfume industry, a brand is not merely a distinctive sign; it's a mental shortcut. It encapsulates a promise of longevity, sillage, quality, concentration, compositional style, and even social status. When a similar or identical name circulates through another distribution channel, the central question is not simply " who is right ?" but " what does the public understand?" This is where the notions of consumer confusion and undue association, frequently invoked in trademark disputes, come into play.
The point of contention concerns the use of the name "Malone" on perfumes sold at Zara in the UK, a practice contested by Estée Lauder. The unique aspect of the case lies in the complex relationship between a prestigious beauty group, a designer whose name is historically linked to an iconic brand, and a mass-market retailer capable of reaching, in just a few weeks, a much wider audience than that of select boutiques.
In other words, the battle is not only legal. It is strategic, because it questions a house's ability to control its narrative, protect its heritage, and prevent its value from being diluted by uses perceived as opportunistic or ambiguous.
Jo Malone: From personal signature to olfactory empire
To understand the symbolic weight of the name " Malone ," one must return to a simple fact: in the luxury world, a surname is not a biographical detail, but a cornerstone of the brand. Jo Malone's trajectory illustrates this shift from "I" to "we," from the designer to the brand. Jo Malone London established itself with an immediately recognizable style, often associated with minimalist British elegance, luminous colognes, and the art of "fragrance combining"—layering conceived as an olfactory wardrobe.
When Estée Lauder owns a brand of this caliber, it doesn't just acquire formulas and a distribution network. It acquires an identity, a collective memory, visual codes, a level of service, and a way of talking about perfume. In this context, the name becomes a source of authority: it reassures, it guides, it justifies the price, and it structures the experience in stores and on e-commerce platforms.
Conversely, when a designer relaunches an entrepreneurial venture with a new brand like Jo Loves, she navigates a delicate area: how to capitalize on her legitimacy without creating too direct an overlap with the brand that has become owned by a group? Tension is inherent in creative industries, but it becomes explosive when the personal name, storytelling, and distribution channels become intertwined.
Defining "name equity": when brand recognition becomes an accounting value
Name equity can be summarized as follows: it's the economic value attached to brand recognition. It translates into the ability to sell faster, at higher prices, with less educational effort. In the beauty industry, it's measured through very concrete indicators: conversion rates, repeat purchases, average order value, launch performance, and even negotiating power with distributors.
This value is not abstract. It is nurtured by advertising, talented campaigns, merchandising, the olfactory architecture of a collection, the work of perfumers and laboratories, but also by the repetition of symbols: typography, ribbons, case color, choice of glass, brand language. Over time, the name becomes a cultural touchstone. In a market saturated with new releases, this touchstone saves the consumer time.
When two entities use a similar element of identity, the issue isn't necessarily counterfeiting in the strict sense. It may be about capturing attention, creating a sense of kinship, or suggesting a connection. In modern disputes, the battle often centers on this gray area: what isn't exactly identical, but close enough to trigger an association.
Confusion, association, dilution: the vocabulary of brand wars
Major disputes in the perfume industry rarely revolve around a single issue. They often involve a complex web of concepts. Consumer confusion refers to the risk that the public may believe they are buying a product from one brand when it actually comes from another. Association refers to the possibility that a consumer might think two brands are linked, that there is a collaboration, a license, or official endorsement. Finally, dilution concerns the weakening of a well-known brand: even without direct confusion, the use of a similar sign can erode its distinctiveness.
In the case of “Malone,” the issue is all the more sensitive because perfume is a purchase where memory operates in fragments. We recall a name, a sensation, a bottle glimpsed, a story heard about someone's skin. If a key word circulates in a busy retail environment, the mechanism of association can be triggered despite the buyer's good faith.
Groups like Estée Lauder are therefore incentivized to act quickly: not only to win a lawsuit, but to avoid setting a precedent. In the beauty industry, a precedent sets a precedent. It can encourage other players to test the limits, to draw further inspiration, to leverage lexical or aesthetic similarities. Intellectual property then becomes an instrument for market governance.
Zara and the magnifying effect of the mass market: when scale changes perception
Zara UK's involvement in this conflict is not insignificant. Zara embodies the power of a retailer capable of transforming a trend into a global phenomenon, of industrializing an aesthetic and bringing it into the heart of everyday life. Applied to perfume, this scale effect is formidable: a collection launched through a massive network can quickly generate millions of impressions associated with a name, an olfactory universe, and a vocabulary.
However, prestige and mass market are not distinguished solely by price. They are distinguished by how rarity is presented, by the perceived quality of the raw materials, by the level of expertise claimed, and by selective distribution. Even when an affordable perfume is excellent, it is not expected to tell the same story as a fragrance sold in an iconic boutique, under highly elaborate codes.
If a name perceived as “prestige” appears in a mass-market context, the risk for the high-end brand is the loss of symbolic control. The name no longer acts as a key to an exclusive world; it becomes just another word on a shelf, another item in the impulse economy. This is precisely what brands try to avoid when they invest so heavily in the consistency of their image.
Collaborations, co-creations and licensing: grey areas now under scrutiny
Contemporary perfumery loves partnerships. A star perfumer, a bottle designed by a designer, a collection created with a concept store, a collaboration with an artist, a capsule collection with a fashion chain: all these strategies boost attention. But the more these partnerships multiply, the more complex the question of "who designs what?" becomes.
Consumers have become accustomed to seeing names associated with the same product. This habit, paradoxically, increases the risk of confusion: if collaborations are ubiquitous, it becomes plausible that a prestigious brand is "partnered" with a popular retailer, even when this isn't the case. Trademark law, designed to clearly distinguish commercial origin, finds itself having to arbitrate perceptions shaped by modern marketing.
In this context, a dispute over a family name is particularly explosive. A family name carries a weight of authenticity. It evokes the hand, the workshop, the vision. In the beauty industry, it is often synonymous with expertise: one thinks of brands where the founder's name has become a label. When this label is contested, the entire logic of creative authority is called into question.
"Dupe culture": imitation without counterfeiting, and its effects on perfume
" Dupe culture " refers to the search for similar products offered at a lower price, without claiming to be the original. In perfumery, this logic unfolds subtly: we talk about inspirations, moods, vibes, and related olfactory families. A bergamot, white musk, and amber accord can evoke a bestseller, even if the formula isn't identical. Added to this is the industrial reality: major players in fragrance composition, such as Givaudan, Firmenich, IFF , and Symrise, work for both luxury and more accessible brands, facing different constraints but sharing common expertise.
Copyright law offers little protection for a scent as such in many jurisdictions, making the battle more intense over peripheral elements: name, packaging, brand identity, and messaging. When the scent itself cannot be protected, the brand becomes the fortress. Hence the extreme sensitivity surrounding a word like “Malone,” which is not just a label, but a magnet for associations.
Consumers part, navigate between desire and choice. They sometimes want the "spirit" of a great perfume, the sensation of a clean and sophisticated trail, without the price tag. Retailers have understood this: they are investing more heavily in the perfume segment, paying close attention to the bottles, recruiting talent, and refining olfactory pyramids. This trend further blurs the lines between prestige and mass market, and makes intellectual property disputes more frequent.
Storytelling as a territory to be protected: aura, legacy, and control of the narrative
In perfumery, value lies not only in the concentrate itself. It lies in the story: a flower picked at dawn, a rare wood, an encounter in Grasse, a glimpse of a workshop, a city, an emotion. Luxury brands invest in this narrative as one would invest in architecture. They build continuity, a signature, a recognizable "voice."
When a name circulates outside of this control, its aura can crack. The risk is not only a decline in prestige, but also a fragmentation of the narrative: if the public associates a name with multiple realities, the brand loses its ability to tell a clear story. Yet, in a market where novelty is constant, clarity is a commercial strength. It guides, it fosters loyalty, it transforms a purchase into a sense of belonging.
It's also a matter of expertise. Artistic directors refine the coherence, in-store training teams learn to describe a patchouli, rose, oud, or neroli accord, and evaluators and perfumers adjust the diffusion level, the choice of musks, and the transparency of citrus notes. All this work crystallizes around a name. When that name becomes ambiguous, a part of the intangible investment is jeopardized.
What are the business risks for the players: reputation, distribution and precedents?
For Estée Lauder, the challenge is to protect an established brandwith an international presence and a prestigious positioning. Allowing similar uses to proliferate can create a gradual dilution effect, where the brand loses its uniqueness as its vocabulary becomes commonplace. This is particularly true in categories where the purchase decision is quick and the price is justified by perceived scarcity.